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If it’s a problem with the Ofcom system, then I suspect it’s only Ofcom that can solve it. If you’re not having any luck on the phone, perhaps try emailing them?
Pete
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I have passed the foundation licence, few weeks ago and got the rsgb candidate number etc, Try to apply with Ofcom website but not working page into to waiting for payment status. called them few times same all reply IT issue they are working on it. All others who did the exam with me got their licences. Is anything I can do?