{"id":15486,"date":"2020-04-16T15:35:40","date_gmt":"2020-04-16T14:35:40","guid":{"rendered":"https:\/\/www.essexham.co.uk\/train\/?post_type=ufaq&p=15486"},"modified":"2025-10-05T21:16:44","modified_gmt":"2025-10-05T20:16:44","slug":"can-i-phone-you-to-discuss-the-course-or-to-ask-for-help","status":"publish","type":"ufaq","link":"https:\/\/www.essexham.co.uk\/train\/faq\/can-i-phone-you-to-discuss-the-course-or-to-ask-for-help\/","title":{"rendered":"C18: Can I phone you to discuss the course, or to ask for help?"},"content":{"rendered":"
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\n\t\t\t\tC18: Can I phone you to discuss the course, or to ask for help?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t
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Sorry, but we don\u2019t offer a phone service for our Internet-based Foundation Online course.<\/p>\n

With over 200 enquiries and applications a month, and this being a free part-time service, it’s not practical for us to handle phone enquiries, course support calls or questions about course material over the phone.<\/p>\n

Instead, email us<\/a><\/strong> if you have any questions about our course – but check out our Course and Exam FAQ<\/a><\/strong> first, as common questions and answers can be found there.<\/p>\n

Need to talk about the exam?<\/h4>\n

Again, we have answers to many exam questions in our Exam FAQ<\/a><\/strong>. If you have a question about the Foundation exam that we’ve not answered, we suggest you try to contact the Radio Society of Great Britain – the organisation that runs the amateur radio exams.<\/p>\n

At the time of writing, their own exam FAQ<\/a> has been down for some months, so if our Exam FAQ<\/a><\/strong> doesn’t help, perhaps try contacting the RSGB direct by phone or email: Contact RSGB<\/a>. Please do not contact the RSGB to discuss training courses, as this creates extra work for their staff.<\/span><\/em><\/p>\n<\/div>\n\t\t\n\t\t\t

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B C18: Can I phone you to discuss the course, or to ask for help? Sorry, but we don\u2019t offer a phone service for our Internet-based Foundation Online course. With over 200 enquiries and applications a month, and this being a free part-time service, it’s not practical for us to handle phone enquiries, course support…<\/p>\n

Read More “C18: Can I phone you to discuss the course, or to ask for help?”<\/span> »<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","ufaq-category":[42],"ufaq-tag":[],"class_list":["post-15486","ufaq","type-ufaq","status-publish","hentry","ufaq-category-foundation-online-course"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.essexham.co.uk\/train\/wp-json\/wp\/v2\/ufaq\/15486","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.essexham.co.uk\/train\/wp-json\/wp\/v2\/ufaq"}],"about":[{"href":"https:\/\/www.essexham.co.uk\/train\/wp-json\/wp\/v2\/types\/ufaq"}],"author":[{"embeddable":true,"href":"https:\/\/www.essexham.co.uk\/train\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.essexham.co.uk\/train\/wp-json\/wp\/v2\/comments?post=15486"}],"wp:attachment":[{"href":"https:\/\/www.essexham.co.uk\/train\/wp-json\/wp\/v2\/media?parent=15486"}],"wp:term":[{"taxonomy":"ufaq-category","embeddable":true,"href":"https:\/\/www.essexham.co.uk\/train\/wp-json\/wp\/v2\/ufaq-category?post=15486"},{"taxonomy":"ufaq-tag","embeddable":true,"href":"https:\/\/www.essexham.co.uk\/train\/wp-json\/wp\/v2\/ufaq-tag?post=15486"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}